Digital Shipping & Delivery Policy

100% Digital Delivery Only

CareerNovara strictly sells digital products, online mentorship sessions, interactive diagnostics, and PDF learning roadmaps. No physical goods, parcels, or paper shipments are dispatched to your physical address.

1. Digital Product Delivery Timelines

Upon successful payment authorization via our PCI-DSS compliant payment gateways (Razorpay / Cashfree), access to your digital purchase is delivered electronically:

• Instant On-Screen Download: Download links for custom AI roadmaps or report summaries are made available on screen immediately following successful checkout.
• Email Delivery: A confirmation email containing your digital report or session access link is dispatched to your registered email address within 0 to 15 minutes of payment completion.

2. Delivery Charges

Because all products and services are delivered digitally over the internet, there are zero shipping fees, delivery surcharges, or handling fees.

3. Troubleshooting Non-Delivery / Delayed Emails

If you have completed payment but have not received your digital download link or confirmation email within 15 minutes:

1. Check your email Spam / Junk / Promotions folder in case automated email filters redirected the message.
2. Ensure that the email address entered during checkout was spelled correctly.
3. If you still cannot locate your delivery, contact our support team with your payment reference number. We will re-send your digital access link promptly.

4. Support & Delivery Assistance