Privacy Policy

1. Overview & Legal Framework

This Privacy Policy outlines how CareerNovara (operated by Raj Digital Solutions) collects, uses, stores, and safeguards your personal data when you visit our website (https://careernovara.com) or use our diagnostic tools and mentorship services. We respect your privacy and adhere strictly to the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, 2023 of India.

2. Information We Collect

We collect only minimal personal and technical information necessary for providing our services:

• Identity & Contact Details: Your name, email address, and phone number provided during diagnostic forms, contact inquiries, or payment checkouts.
• Assessment Data: Your self-assessment responses, capability pillar scores, and career growth preferences selected within our diagnostic tools.
• Transactional Data: Payment confirmation metadata, order IDs, and GST invoicing details processed via authorized payment gateways. Note: Sensitive card numbers, debit credentials, or UPI PINs are processed directly by payment gateways and are never stored on our servers.
• Analytics & Site Performance: Anonymized web interaction data, page load performance metrics, and search engine indexation metrics.

3. How We Use Your Data

Your personal data is used strictly for legitimate business execution:

• Delivering your diagnostic assessment report and custom career roadmap to your inbox.
• Scheduling 1:1 mentorship consultations and confirming bootcamp or webinar admissions.
• Issuing formal tax receipts and complying with GST tax reporting under Raj Digital Solutions.
• Optimizing website usability, search indexation, and technical performance.
• Sending occasional career insights and program updates (only if opted in via explicit consent).

4. Email Opt-in & One-Click Unsubscribe

By submitting your email address on our diagnostic forms or contact tools, you consent to receive your diagnostic summary and relevant career guidance communications. Every email dispatched by CareerNovara includes a clear, single-click Unsubscribe link allowing you to opt out of promotional communications at any time.

5. Authorized Third-Party Infrastructure Categories

To operate our services, we work with trusted, industry-standard third-party infrastructure providers:

• Payment Gateways: PCI-DSS compliant third-party payment gateways for secure checkout and anti-fraud monitoring.
• Transactional Email Infrastructure: Secure SMTP email delivery providers for sending diagnostic summaries and booking updates.
• Web Analytics & Site Indexing Services: Anonymized interaction performance tools.
• AI Processing Infrastructures: Secure language processing infrastructure used for generating customized career roadmap reports.

We do not sell, rent, or trade your personal data to third-party data brokers or advertisers.

6. Data Erasure Rights & Deletion Request

Under the Digital Personal Data Protection (DPDP) Act 2023, you have the right to request permanent deletion of your personal data and diagnostic assessment records from our systems at any time.

7. Continuous Policy Governance

As our platform evolves and technical infrastructure updates, this Privacy Policy and associated legal terms will be updated to maintain compliance with regulatory standards. The Effective Date at the top of this document indicates when the latest revision took effect.

8. Grievance Officer & Support Contact